Shipping policy

Shipping Policy

At ORYNIX, we take care to ensure that every order is prepared and shipped securely. The following information outlines our current shipping practices for orders placed through ORYNIXShop.com.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or recognized U.S. holidays will generally begin processing on the next business day. During periods of unusually high order volume, processing may require additional time.

U.S. Shipping & Delivery

We currently ship orders within the United States.

Standard delivery is generally estimated at 3–7 business days after an order has been shipped. Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances outside our control.

Available shipping options and applicable charges, if any, will be displayed at checkout before an order is completed.

Order Tracking

Once your order has shipped, tracking information will be provided when available. Please allow time for the carrier to update tracking information after the shipping label has been created.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Lost or Delayed Packages

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact ORYNIX Customer Care. We will review the available tracking information and assist with the appropriate next steps.

Carrier delays may occasionally occur and can be outside our direct control.

Damaged Packages

If your order arrives damaged, please contact us promptly at info@tashlimafamilyshop.org. Include your order number, a description of the issue, and clear photographs of the product and packaging when possible. This information helps us review the issue and determine an appropriate resolution.

Customer Care

For questions about shipping or an existing order, please contact:

ORYNIX Customer Care
Email: info@tashlimafamilyshop.org
Phone: (929) 305-2812

Customer care inquiries are typically answered within 1–2 business days.

ORYNIX is operated by Tashlima Familyshop LLC, Brooklyn, New York, USA.